What are the reasons for online payment failure? (If your payment gets failed, you will be presented with a screen entitled ‘Unable to process your Transaction

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The most common reasons that you will receive a payment failed message are:

  • You are using a Debit card rather than a typical Credit card.
  • Your billing address and/or zip code does not match what is on file with your financial institution.
  • Some P.O. Box address will not be accepted.
  • Your (CVV) 3 digit security code is incorrect.
  • Your transaction was declined by your financial institution.
  • You might be using an old version of browser or your pop-up blocker is activated.
  • You have a slow internet connection so it times out during the registration process.
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